1 888 222 0195

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1. How do I order my pieces?
2. How do you ship your pieces?
3. Are there any extra charges?
4. How long does it take for my order to arrive?
5. What is your return policy?
6. What conditions apply to items on sale?
7. When does a company require my social security number?

How do I order my pieces?

To discuss or place your order, simply call us and one of our Design Associates will gladly assist you.

1 888 222 0195

Because of the level of personalization involved with each order, all orders are made over the phone.

There are three types of orders:

In Stock
If your piece is in stock we can usually ship it to you within approximately 4-6 weeks*.

If you need any alterations done (extra shelving, holes for cables etc.), let us know and we'll send you a quote on the cost and an approximate delivery date.

Reserves
If your piece is not in stock, we will let you know if it is coming in our next shipment.

You can then reserve that piece with a 50% non-refundable deposit (delivery takes approximately 6-8 weeks*).

Special Orders
A special order is necessary if:

• You are ordering a piece with custom dimensions or ordering a custom design.
• We don't stock your piece or don't have it coming on our next shipment.

Special orders take approximately 12-14 weeks* for delivery and require a 50% non refundable deposit.

* Although we do not anticipate a delay in your order, we occasionally run into unexpected delays in the building or shipping process. If this should happen, we will notify you by email and provide a revised estimated delivery date.

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Greentea Design - Your online source for contemporary Japanese furniture, Asian furniture, and antique Oriental furniture.

We ship to Los Angeles and New York Tri-state area on a weekly basis

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